I will explain the problem with disconnects. The internet is structured similar to streets in the real world. You can access them when leaving your house, but not every street is able to lead you everywhere at any time. Sometimes individual roads are disrupted even if others are fine. If you end up on such a disrupted road, you will face a traffic jam which is similar to lag or a disconnect. To reach our game server you need to use many different streets to cover a very long distance. All these streets cannot be controlled by us nor by your service provider. This is the nature of the internet. It is being improved constantly but you will never be 100% safe. Therefore, we try to implement safety features which will protect your character in case of a disconnect, but this is not that simple. However, we will try to improve these features so these problems becomes less significant for you.
Kind regards,
Ninjala
Tibia Customer Support
tak mi odpisaly Cipsofty, chociaz od rana dzisiaj 0 zawieszki :)
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