If you have followed these instructions and still cannot recover your account please proceed with the following:
Submit a ticket with the subject line "Unrecoverable Account" (contact us from the email address that you used to sign up your account) and provide us with the following information about the account you are trying to recover. From there we will work with you to verify ownership of your account:
Username (Log-In):
Summoner name (In-game name):
Server that you play on (NA, EU West, or EU Nordic East):
Other e-mail addresses you might have used to register your account:
Location you registered the account in (City, Country):
Your country of residence (where you play League of Legends):
Creation date of the account (approximate dates are fine, but please try to narrow it down to the month and year in which the account was created):
If you have purchased RP, any transaction ID's you would have received in our confirmation e-mails:
The IP address used the last time you connected to League of Legends (
http://whatismyip.com/):